No Tracking Info
Mendev LLC will deny your dispute if the tracking info expired. Generally, the post office will keep tracking information of the order for 180 days.

Destination
Mendev LLC will deny the dispute if your order is shipped to the following locations: Hawaii and Alaska

Force Majeure
Mendev LLC will deny the dispute of any product damaged or shipping delay caused by the act of God, epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, customs inspection.

Others
Mendev LLC will deny the disputes caused by the following reasons:

a. Shopper does not like the product.

b. Item doesn’t match the listing description, such as inaccurate measurement.

c. Product smells unusual.

3. Return
Mendev LLC does not suggest you return products. Because the shipping cost is high and sometimes higher than the product value. Also, it takes months to deliver the package, which will affect the processing time.

If you urge to return the product, please pay attention to the following aspects:

You need to return the product within 10 days after receiving it.
The product is in good condition and does not affect the secondary sales.
You need to pay the shipping cost.

If you’ve returned the product, please send the tracking number to our customer service.

Please contact us for the refund policy on large items.

Mendev LLC always makes an effort to provide the best service. If you have any other questions, please feel free to contact us at service@mendevllc.com